Is Oc2pus another business mentor/Consultant?
Mentors/Consultants can help you and there are loads to choose from. It can also feel like looking for a needle in the consultancy haystack.
Small business owners are a little bit different. We can say this without judgment because we are different too and have been in and around small businesses for decades.
Will I just be a number?
The person you initially talk to at Oc2pus is the person you work with.
We are not trying to win awards for stating the blindingly obvious. As a small business we have always found it annoying that no sooner we agree to work with someone, we then find we are moved or delegated to someone else.
We only take on the number of clients we can handle ourselves. This means one of our directors, Rich or James, will be responsible for making sure you get what you expect. One point of contact for your relationship. From start to finish.
Does Oc2pus have a flexible approach?
Being a small and agile business ourselves, we can apply our experience to the challenge in front of us so don’t worry if what you need isn’t on our initial menu.
We can operate with a light touch if that is what you need or if there is something that needs a more hands-on approach, we’ll roll our sleeves up and get stuck in with you.
Is it a fixed model for Starting…Growing… Scaling businesses
We typically apply a build-test-learn-implement model which means that we can constantly review the most impactful course of action with you to understand more quickly you’re your customer wants.
Can you set out the Oc2pus approach simply?
In simple terms, we
- Listen first and discuss with you if we are a good fit for each other
- Create a sensible plan that focuses on change you either must make as it is hurting your business or can make quite easily
- Match your plan to your resources so it is realistic
- Work out with you where our support can help you the most
- Involve our Partners when specific expertise will benefit you
- Agree a regular review with your dedicated director
- Measure results with you so you can track process and run a tight process for pushing on with the things that are working and tweak the aspects that are being tested.
What is included in a review?
One other factor is both different and important. Our reviews are not a check up but a check in. We start with how you are, how your balance is and whether there is anything outside the business that is impacting on you and your approach to the business.
This reflects our value of family as a wider concept of caring about how your mindset is. Entrepreneurs so often take so much on as part of their ‘I can do everything’ approach (we still do in our own business sometimes). This can lead to burnout for the founder(s) and hurts the business too.
What will it cost me to work with Oc2pus?
Our fee structure doesn’t mean there is a charge every time you pick up the phone. We have a flexible approach and know starting…growing…scaling does not always follow a smooth pattern. Some weeks you just need more support than others.